Plan Stakeholder Engagement

Process

Defining the approach to involve project stakeholders based on their needs, expectations, interests, and potential impact on the project.

When performed: Periodically as needed

Process group: Planning

Knowledge Area: Stakeholder Management

Outputs Created

• Stakeholder engagement plan*

Inputs

• Project charter*
• Resource management plan
• Communications management plan
• Risk management plan
• Stakeholder register
• Risk register
• Project schedule
• Assumption log
• Change log
• Issue log
• Agreements
• Enterprise environmental factors
  • Organizational culture, political climate, and governance framework
  • Personnel administration policies
  • Stakeholder risk appetites
  • Established communication channels
  • Global regional or local trends, practices, or habits
  • Geographic distribution of facilities and resources.
• Organizational process assets
  • Corporate policies and procedures for social media, ethics, and security
  • Corporate policies and procedures for issue, risk, change, and data management
  • Organizational communication requirements
  • Standardized guidelines for development, exchange, storage, and retrieval of information
  • Lessons learned repository with information about the preferences, actions, and involvement of stakeholders
  • Software tools needed to support effective stakeholder engagement

Tools & Techniques

• Assumption and constraint analysis
• Benchmarking
• Mind mapping
• Root cause analysis
• Stakeholder engagement assessment matrix
• Prioritization/ranking
• Meetings
• Expert judgment

Key inputs & outputs are indicated with *