Plan Communications Management
Process
Determining project stakeholder information needs and defining a communication approach.
When performed: Periodically as needed
Process group: Planning
Knowledge Area: Communications Management
Outputs Created
Outputs Updated
Inputs
- Project charter*
- Resource management plan
- Stakeholder engagement plan
- Requirements documentation
- Stakeholder register
- Enterprise environmental factors
- Organizational culture, political climate, and governance framework
- Personnel administration policies
- Stakeholder risk thresholds
Established communication channels, tools, and systems
Global, regional, or local trends, practices, or habits
Geographic distribution of facilities and resources
- Organizational process assets
- Organizational policies and procedures for social media, ethics, and security
- Organizational policies and procedures for issue, risk, change, and data management
- Organizational communication requirements
- Standardized guidelines for development, exchange, storage, and retrieval of information
- Historical information and lessons learned repository
- Stakeholder and communications data and information from previous projects
Tools & Techniques
- Communication methods
- Communication models
- Communication requirements analysis
- Communication styles assessment
- Communication technology
- Cultural awareness
- Political awareness
- Stakeholder engagement assessment matrix
- Meetings
- Expert judgment
Key inputs & outputs are indicated with *
