Monitor Stakeholder Engagement
Process
Monitoring project stakeholder relationships and adjusting strategies and plans for engaging stakeholders.
When performed: Throughout the project
Process group: Monitoring and Controlling
Knowledge Area: Stakeholder Management
Outputs Created
Outputs Updated
- Resource management plan
- Communications management plan
- Stakeholder engagement plan
- Issue log
- Lessons learned register
- Risk register
- Stakeholder register
Inputs
- Resource management plan
- Communications management plan
- Stakeholder engagement plan
- Issue log
- Lessons learned register
- Project communications
- Risk register
- Stakeholder register
- Work performance data
- Enterprise environmental factors
- Organizational culture, political climate, and governance framework
- Personnel administration policies
Stakeholder risk thresholds - Established communication channels - Global, regional, or local trends, practices, or habits - Geographic distribution of facilities and resources
- Organizational process assets
- Corporate policies and procedures for social media, ethics, and security
- Corporate policies and procedures for issue, risk, change, and data management
- Organizational communication requirement
- Standardized guidelines for development, exchange, storage, and retrieval of information
- Historical information from previous projects
Tools & Techniques
- Alternatives analysis
- Root cause analysis
- Stakeholder analysis
- Multicriteria decision analysis
- Voting
- Stakeholder engagement assessment matrix
- Feedback
- Presentations
- Active listening
- Cultural awareness
- Leadership
- Networking
- Political awareness
- Meetings
Key inputs & outputs are indicated with *
