Communication methods

Tool/Technique

• Interactive communication — where two or more parties exchange information interactively (the most efficient form of communication)
• Push communication — where information is pushed out to those who need to know (includes memos, letters, reports)
• Pull communication — where recipients access the information at their discretion (intranet sites, knowledge repositories, etc.)

Used in:

• Plan Communications Management (P)
• Manage Communications (E)